F.A.Q's

Ques. 1 - Why shop online from us –

Ans. 1 –Unlike many other e-commerce we are not a marketplace/commission based online ecommerce/platform. We are reseller/dealer/distributor for many I. T. products. We procure product directly from manufacturer/ authorised wholesaler in bulk and deliver it as per your requirement, thus we provide genuine product at low price. It’s simple as you do in your daily basis marketing. We have tie up with some renowned courier/ logistic partner like Fedex, Aramax, Blue dart etc for instant and secure delivery of the product.

Ques. 2 – What do i need to know before shopping from us?

Ans. 2 – You must completely understand our Term & condition and all other policies before going to buy any product from our online store.

Ques. 3 - What kind of store are we?

Ans. 3 – We are/will be India’s first complete I. T. online store, please check out our product details here.

Ques. 4 - How do I find product from our site?

Ans. 4 – You can use our advanced search engine at top of our website page. If you want to be specific to any category then you can simply use dropdown category feature. If you are not completely sure about product name, spelling in that case you need not to worry, we have designed the search option in such a way that would assist you in finding your desired product  by showing you relevant and nearby option for your searched item.

Ques. 5 - Does our store want me to Register or Login?

Ans. 5 –No It is not mandatory, you can purchase as a guest by providing some necessary details like Address, Contact Number, Name etc. to process your order at your desired shipping address. But if you are a registered member then ,you don’t need to fill all these details again and again until all provided details are same, it will be more convenient, simpler and faster checkout  process .  You can also login by using your Gmail, facebook & twitter at our store.

Ques. 6 - How can get help at any point from this store itself?

Ans. 6 yes you can, read our FAQs section and term & condition for quickly understand. But if you want to hear from us then just click on blues at right – bottom of page, chat to our support Centre any time. Support Centre timing – 9.00 AM to 9.00 PM IST.

Ques. 7 - How do I order & pay?

Ans. 7 – You can buy by using Buy Now button on product page, once you click at Buy now button, it leads  you at checkout and pay option,  by using payumoney gateway you can pay and as a promotional offer from payumoney  you could avail additional 2% discount as well.

Ques. 8 - How & When will I received delivery?

Ans. 8 – We are using more than 5 premium logistics service for ensuring secure & timely delivery at your home address and make your buying experience more enjoyable. We are committed to delivery as soon as possible which is 4 to 8 days, well it may possible that some times delivery might take more than expected time ,this is due to uncertain reasons related to logistics and stocks.

Ques. 9 – How can i track my order online?

Ans. 9 – Yes, you can track your order once it is dispatched from our warehouse, you can use our inbuilt link https://www.brevisdigistore.com/tracking/ for tracking your order by using tracking number.

Ques. 10 - What about Returning & Cancellation of paid order??

Ans. 10 – Well, you can cancel your order by providing your order id to our customer support within 24 hours from the time you place your order. Well if there is any genuine reason then we can also cancel the order after 24 hours from booking time but before dispatching. Order cannot be cancelled in any case once it shipped to your address.

Ques. 11 - Where can I find out more about problems I may face as an online customer?

Ans. 11 – We can assure you that this situation will not arise at any stage if you completely follow our term & policy but if this happens, you can contact our senior member’s mobile number on contact page.